There is no fee to open an account with us. New accounts have zero threshold and no minimum deposit requirement.

Yes. You can apply for a demo account through the client software installed on your PC, mobile phone, or tablet. The demo account and real account of the same trading platform use the same software, displaying the same precious metal market prices and operating modes. The demo account helps you familiarize yourself with the online trading platform and learn precious metal investment trading.

You can send an email to acc@cloud-data.com.hk to request a password reset. The new password will be sent to your registered email address.

Account: The trading account opened with us.
Balance: Current account fund balance.
Equity: Balance plus total net profit/loss, reflecting dynamic changes in account funds. It also represents the account balance if all positions were closed at the current moment.
Used Margin: Total margin required for all open positions.
Free Margin: Equity minus used margin, representing the available funds for trading in the account. (Free margin can be withdrawn.)
Total Net P/L: Total net profit/loss of all current open positions.

Our designated account currency is USD. If clients deposit or withdraw in RMB, the conversion will be based on our published market exchange rate. For details, please refer to the exchange rate notes. The exchange rates are fair and transparent, and we do not charge any fees.

You can deposit in USD, RMB, or HKD. There is no deposit limit.

When you withdraw, we will deduct the requested USD amount from your account and transfer it to your registered bank account.

We generally do not charge deposit or withdrawal fees, except in the following special circumstances: a flat fee of USD 3 will be charged for single withdrawals of less than USD 50.
* The above fees do not include any fees that may be charged by banks. We reserve the right to modify or update the above arrangements at any time without prior notice.

Regardless of the deposit method, please keep the deposit receipt and send a completed Deposit Notification Form to acc@cloud-data.com.hk. Our finance department will confirm your deposit with the bank as soon as possible and add the received amount to your account.

Our company is a registered member of the Hong Kong Gold Exchange, Member No. 125. Our financial status complies with its charter requirements. Client deposits and withdrawals are processed through licensed banks in Hong Kong, and client funds are fully protected.

The minimum is 0.1 lot and the maximum is 10 lots per trade.

Local London Gold:

Intraday Margin: US$3,000.00/lot
Locked Position Margin: US$0.00/lot

The overnight margin required at Friday and holiday market close must be 100% of the required margin. If the client's account equity is insufficient, we will reduce the client's position (lock or close) at the closing price until the account equity has sufficient margin for overnight positions.

Based on our trading platform announcement. Interest calculation time is 5:00 AM Beijing time. After market close, open positions begin to accrue interest. Please refer to the trading rules for details.

Take Profit Order:
A take profit order helps investors lock in profits. After setting a profit-taking order, when the market price reaches the trigger price, the take profit order becomes a market order and will be executed at the best available market price.
Investors may have the opportunity to gain greater profits than normal.
Stop Loss Order:
A stop loss order helps investors minimize losses. After setting a stop loss order, when the market price reaches the trigger price, the stop loss order becomes a market order and will be executed at the best available market price.
Note: Please be aware that any order (including take profit and stop loss) may not be executed at the preset price due to market volatility or price gaps. In such cases, the order will be executed at the next most favorable market price. Additionally, investors can modify or cancel orders at any time during trading hours before execution, subject to our order setting requirements.
* We reserve the right to change settings immediately in response to market conditions without prior notice.

Pending orders do not occupy margin. When the market price reaches the pending price, if available funds are insufficient, the pending order cannot be executed and will be cancelled.

If a client holds opposite direction positions in the same product simultaneously, there is no risk regardless of market price movements. For matching lots of opposite direction positions in the same product, we only charge one set of initial margin.

The trading platform supports position locking. If a client holds opposite direction positions in the same product simultaneously, the system will process them as locked positions.

Locked positions are charged one set of margin.

When unlocking, you need to replenish the margin amount for the original open positions.

1. When account equity / used margin ≤ 20%;
2. If the market moves too quickly, forced liquidation may not be executed immediately at 20%, which may result in equity ≤ 20% after liquidation. Clients must understand that this is beyond our control.

During trading hours, forced liquidation is executed at the market price at the time of liquidation. During overnight periods, forced liquidation is executed at the settlement price of the day.